El Pollo Loco Survey (EPLFeedback.com)

Get Rewarded for Your Feedback

Just had a fire-grilled meal at El Pollo Loco? Don’t toss that receipt! You can use it to take a short customer satisfaction survey at EPLFeedback.com and get $3 off your next purchase of $10 or more.

It’s El Pollo Loco’s way of saying “thanks” for sharing your thoughts—and honestly, it’s one of the easiest ways to score a discount just for speaking up.

What’s the Reward?

When you complete the survey, you’ll receive a $3 off coupon for your next in-store, drive-thru, or kiosk order of $10 or more. The offer is valid for 14 days from the date on your receipt.

How to Take the El Pollo Loco Survey

Step 1: Save Your Receipt
Look near the bottom for your survey invitation. You’ll need:

• The 4-digit store number
• Your visit date and time
• The survey ID

Step 2: Visit EPLFeedback.com
This is the official survey site. It works on both desktop and mobile.

Step 3: Answer a Few Quick Questions
Rate your experience, from the quality of the food to how friendly and efficient the staff was. The survey usually takes about 5 minutes.

Step 4: Get Your Coupon
At the end, you’ll receive a digital coupon like this one:

Your El Pollo Loco Reward

$3 Off Your Next $10+ Purchase
Valid for in-store, drive-thru, and kiosk purchases. Not valid with other offers. Expires 14 days after your receipt date.

Survey Walkthrough (Screenshots)

Step 1: Enter Your Receipt Info

Match the store number, time, and survey ID from your receipt to get started.

Step 2: Rate Your Experience

From food quality to speed of service—just click and rate.

Step 3: Choose What You Ordered

Step 4: Answer Meal-Specific Questions

Step 5: Enter Your Email to Get the Coupon

Final Screen: You’re Done!

El Pollo Loco Survey FAQ

Where do I find the survey code?
At the bottom of your receipt—look for the store number and survey ID.

How long do I have to take the survey?
Usually within 3 days of your visit.

What’s the current reward?
$3 off your next $10+ purchase.

Can I use the reward online or in the app?
No, it’s in-store, drive-thru, or kiosk only.

How many times can I take the survey?
One per receipt. You can do it again with a new receipt.

Want to earn more for taking surveys?

Check out our blog for more easy ways to get free food, discounts, and rewards just for sharing your feedback!